How it works
Gather
And Identify
- Free consultation on your needs and requirements
- Propose solution, timescales and costs
- Agree proposal and SLA
- Contract and approve
Setup
- Setup your gift system - own branded template or bespoke design
- Add in the products and gifts
- Provide email, live chat and telephone customer service with own dedicated telephone number
- Train your people to use the system
- Design and produce your voucher wallet, envelope and voucher design if required
- Test
- Client Approve
- Go live
Live management
- Monitor and support system
- Optimise customer journey
- Market your vouchers if required
- Handle all facilitation, postage, returns and gift voucher customers
- Continuous analysis and development of the system
- Monthly communications and reports
- Quarterly review call
- Annual face to face planning session
Gift voucher homepage
Create voucher groups by demographics, geographics, experience type and provide front page promotions and top seller lists to guide your customer to the right product for them.
Voucher listings
Engineered and optimised for high visual browsing with clear price points.
Product description page
Clear overview of the gift with full description and tabbed information in the page to optimise your content for SEO.
Shopping basket
Allows the customer to clearly add, remove and update their quantities.
Checkout
3 step checkout, allowing choice of delivery type, separate billing and shipping addresses, gift message and secure payment.
Admin
Powerful editor that gives you absolute control to group your voucher, expire, tag and group to take your CX to the max.